Appointments & Arrival
By booking an appointment, you agree to all policies and fees. Please arrive on time. Late arrivals may have their service shortened, rescheduled, or marked as a no-show.
Cancellations & No-Shows
At least 24 hours’ notice is required for cancellations or rescheduling. Please text or call as soon as possible.
A card must remain on file and may be charged applicable fees.
Late cancellation: 50% of service or full deposit
No-show: 50% of services booked
Late cancellations/no-shows may result in loss of deposit or membership visit.
Illness or injury: contact me as soon as possible to reschedule.
New guests require a 50% deposit, non-refundable within 24 hours.
Cash payments require exact cash.
Memberships & Refunds
Memberships are auto-billed, non-transferable, and non-refundable. Unused or missed visits do not roll over. All services and memberships are non-refundable. Service concerns must be reported within 7 days.
Health & Existing Product
A doctor’s note may be required when medically necessary. I do not work over another technician’s previous work. Please remove all product, including air-dry polish, before your appointment.
Children
No services are offered under age 10. Guests under 18 require parental consent or presence. Children 6+ may attend only if they can sit quietly for the entire service. No child can be unmoniterd at any time.
Photos
Before and after photos are required for services and may be used for content, marketing, advertising, and education. No photos are taken for intimate services (Brazilian, Manzilian, bikini, or sanitary waxing), for religious exemptions, or of anyone under 18 without parent/guardian permission.